Acceptable Use Policy
Last updated: July 5, 2026
This policy governs your use of Ruligent and of AI agents whose actions are guarded by Ruligent. It is part of the Terms of Service. Routing an agent's actions through Ruligent does not legitimize the underlying activity — a policy decision of allow is not permission to break the law or these rules.
1. Prohibited uses
You may not use Ruligent, or operate agents guarded by Ruligent, to:
- Commit fraud or deception — including phishing, impersonation, payment fraud, or misrepresenting an agent as a human where disclosure is required.
- Send spam or unsolicited communications — bulk email, messages, or calls that violate anti-spam laws (such as CAN-SPAM or the GDPR/ePrivacy rules) or platform policies.
- Run illegal automation — any automated activity that violates applicable law, including unauthorized access to systems or data, scraping in violation of law, or automated transactions in prohibited markets.
- Harass or harm people — stalking, threats, doxxing, discrimination, or automated targeting of individuals with abusive content.
- Circumvent third-party terms — using agents to evade rate limits, bot detection, access controls, or the terms of service of the platforms and APIs your agents interact with.
- Attack the service — probing, disrupting, or overloading Ruligent itself, or attempting to access other customers' data.
2. Regulated data in payloads
Do not send regulated data in guard payloads unless we have agreed to it in a signed contract. This includes protected health information (PHI) subject to HIPAA, cardholder data subject to PCI DSS, and comparable regulated categories. Ruligent stores bounded payload summaries as part of audit events; it is not offered as a HIPAA- or PCI-compliant data store. Design your integrations to keep regulated data out of payloads — send references or redacted summaries instead.
3. Your responsibilities
- You are responsible for what your agents do, including actions Ruligent allowed, actions it never saw, and the policies you configure (or choose not to configure).
- You are responsible for ensuring your agents' activity complies with the laws and third-party terms that apply to you.
- You must keep API keys confidential and promptly rotate any key you believe is compromised.
4. Enforcement
We may investigate suspected violations. Depending on severity, we may warn you, require changes, suspend agents or API keys, suspend or terminate your account, or notify law enforcement where legally required. Where practical, we will notify you and give you a chance to cure before suspension. We may update this policy as new abuse patterns emerge; material changes will be announced per the Terms of Service.
5. Reporting abuse
To report abuse of Ruligent or by an Ruligent-guarded agent, email www.ruligent.com/contact.